This Privacy Policy outlines how Marivionta ("we," "our," or "us") collects, uses, and protects your information when you engage with our cruise services within Singapore. As a Singapore-based entity, we operate in strict accordance with the Personal Data Protection Act (PDPA) and maintain rigorous standards to ensure compliance with Google Ads policies regarding user transparency and data safety.
1. Data Collection: What We Anchor
To provide a seamless "Singapore-from-the-sea" experience, we collect specific information to facilitate your booking and enhance your journey:
- Identity Data: Full name, NRIC/Passport number (required for maritime manifest compliance), and date of birth.
- Contact Information: Email address, phone number, and residential address.
- Fiscal Data: Payment card details processed through secure, encrypted gateways.
- Procedural Data: IP address, browser type, and interaction data collected via cookies when you visit our site (essential for Google Ads optimization and site functionality).
2. Purpose of Processing
Your data isn't just numbers to us; it’s the blueprint for your escape. We use your information to:
- Manage Bookings: Processing your one-day or multi-day cruise reservations.
- Safety & Security: Complying with Singapore’s maritime regulations and port authorities.
- Personalized Marketing: If you opt-in, we use data to send curated offers. We utilize Google Ads Remarketing to show relevant ads to users who have previously visited our site, ensuring our communications remain high-value and low-noise.
3. Cookies and Advertising Disclosure
We utilize Google Analytics and Google Ads tracking cookies. These tools help us understand user behavior and serve targeted advertisements based on your interests.
- Opt-Out: You can manage your ad preferences or opt out of personalized advertising by visiting Google’s Ad Settings.
- Third-Party Disclosure: We do not sell, trade, or transfer your personally identifiable information to outside parties, except for trusted partners who assist in operating our website or conducting our business (e.g., payment processors), provided they keep this information confidential.
4. Data Retention and Security
At Marivionta, your data is docked in a secure environment. We implement a variety of security measures, including SSL (Secure Socket Layer) technology, to maintain the safety of your personal information. We retain your data only as long as necessary to fulfill the purposes outlined in this policy or to comply with legal requirements under Singapore law.
5. Your Rights as a Voyager
Under the PDPA, you have the right to:
- Access the personal data we hold about you.
- Correct any inaccuracies in your information.
- Withdraw Consent for marketing communications at any time.
6. Contact Our Data Steward
If you have questions regarding this policy or wish to exercise your data rights, please reach out to our team at our Singapore headquarters:
Marivionta
- Address: Goldbell Towers, 47 Scotts Rd, Singapore 228233
- Email: cruise@marivionta.com
- Operational Hours: Monday to Friday, 9:00 AM – 6:00 PM (HKT)
7. Policy Updates
Marivionta reserves the right to update this policy to reflect changes in our practices or legal obligations. We encourage users to check this page frequently. Your continued use of our services following any changes signifies your acceptance of the updated terms.